Despite most firms lacking an artificial intelligence (AI) strategy, more than half (56%) of U.S. employees stated they utilize generative AI (GenAI), a kind of AI that employs machine learning algorithms to develop outputs based on a training data set, according to a Conference Board poll.
Most US workers use GenAI in the workplace on a daily basis.
The majority of people in the United States are already utilizing GenAI at work, some on a regular basis. According to the Conference Board poll, 9% of employees use GenAI on a daily basis.
Tasks completed using GenAI meet quality standards, are limited in scope, and are reported on by workers.
Most workers feel that work done using GenAI is of the same quality as that done by humans. Approximately three-quarters feel GenAI’s job quality is close to that of an experienced or expert worker, with 45% believing it is equal to an experienced worker and 10% believing it is the same as an expert worker.
Few Businesses Have Formal AI Policies
While most employees use GenAI, few firms have rules in place to manage their use of the developing technology. A quarter (26%) of respondents said their organization had an AI policy. According to the Conference Board, the gap between employees’ increasing usage of GenAI and firms’ lack of regulations may cause problems.
Most workers see AI as a tool rather than a threat.
With over two-thirds (63%) of respondents indicating that GenAI usage has improved their productivity, it seems that employees find the technology useful and efficient.
“Few of those polled believe AI technology will completely replace their occupations. Rather, they seem to be embracing AI as a solution for repetitive or monotonous elements of their job, freeing up bandwidth for more productive and beneficial uses of their time,” Diana Scott, the Conference Board Human Capital Center’s chief, said.